Privacy Policy

Last updated: June 1, 2025

1. Introduction

This Privacy Policy describes how ZOAK Consolidated LLC, doing business as ZOAK Consulting ("we," "us," or "our"), collects, uses, and shares information about you. We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to all information collected through our website and consulting services.

2. Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us through our website or email
• Schedule consultations or meetings
• Subscribe to our newsletters or communications
• Engage with our services as a client

The information may include your name, email address, phone number, company information, and any other details you choose to provide.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our consulting services
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about services, offers, and events offered by us and our related brands
• Monitor and analyze trends, usage, and activities in connection with our services
• Fulfill our contractual and legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• With your consent or at your direction.
• With service providers who assist us in operating our business (e.g., payment processors, IT services), who are bound by confidentiality obligations.
• For legal reasons, such as to comply with a subpoena or other legal process, or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
• With our parent company, subsidiaries, or other affiliated companies within the ZOAK Consolidated LLC corporate family for purposes consistent with this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information ("right to be forgotten")
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and analyze usage. You can control cookie settings through your browser preferences.

9. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.