Privacy policy

Effective Date: December 1, 2024

ZOAK Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including tech and business consulting solutions. Please read this Privacy Policy carefully. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our clients and improve user experiences. The types of information we may collect include:

a. Personal Information:

Name

Email address

Phone number

Company name

Job title

Billing and payment information

b. Non-Personal Information:

IP address

Browser type and version

Operating system

Referral source

Pages visited and time spent on the website

Cookie information

c. Business Data:

Information related to your business operations that you voluntarily share with us for consulting purposes.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and manage our consulting services.

To communicate with you regarding our services, updates, or promotions.

To improve our website and service offerings.

To analyze usage trends and customer preferences.

To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

a. Service Providers:

Third-party vendors who help us deliver our services (e.g., payment processors, IT support).

b. Legal Requirements:

Authorities or entities if required by law or to protect our rights, property, or safety.

c. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We implement a variety of security measures to protect your personal and business data. These measures include encryption, firewalls, and secure server protocols. However, no data transmission or storage system can be guaranteed 100% secure, and we cannot ensure the absolute security of your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to inaccuracies in your data.

Deletion: Request deletion of your data, subject to legal or contractual obligations.

Restriction: Request restrictions on certain processing activities.

Data Portability: Request transfer of your data to another service provider.

Withdrawal of Consent: Withdraw your consent where we rely on it as the legal basis for processing.

To exercise your rights, please contact us at contact@zoakconsulting.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

ZOAK Consulting Email: contact@zoakconsulting.com

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.